I don't know if James Ward remained entered and has just missed out. The last qualifying direct acceptance is shown on the drawsheet as the WR 464. James is WR 465.
Glassvegas really needs to up his game. From what I have heard, his serve is a great weapon, but his ground strokes are of a futures standard. He would do well to ever be a top 100 player and will probs peak at challenger level.
it's still essentially the same level as they've been used to playing last year where they had successes till losing form in the latter part of the season - we just have to hope they can regain it